100% Happiness is our aim. If you would like to return an item for any reason, just send an email to us at firstname.lastname@example.org and tell us why. We are a really small company so we do not have any fancy pre-paid return postage envelopes, but, we'll reimburse you fully for the goods or resend items paid for when we receive the original goods back.
In short, once we've received back the item(s) you wanted to return, we'll send out a replacement to you, or process your refund to your original payment method, and let you know. Please ensure that you get proof/confirmation of postage from the Post Office.