We ship to the
USA and EU

Feel free to contact us anytime. You can also subscribe to our newsletter here.

Shipping:

Shipping - We use Royal Mail as our courier. Please note that our frames and T-shirts are custom made to order and shipped separately so you may receive your order in one or more deliveries.

Cards:

 

Within the UK: £1.00 is added whether you order 1 or 100 cards from us. So, it is almost like getting 99 cards with free shipping should you fancy that. 

 

International: £2.00 is added whether you order 1 or 100 cards from us. So, it is almost like getting 99 cards with free shipping should you fancy that. 

Coasters:

Within the UK: £3.00 just like our cards we charge for the first set of coasters additional coasters we ship for free in any single order.

International: £6 for the first set additional sets are free.

Frames:

Frames are shipped for FREE in the UK!

International orders have a shipping fee of £10 per frame.

T-Shirts: 

Within the UK: £3 flatfee.

International:£5 flat fee for one or more.

Returns

100% Happiness is our aim. If you would like to return an item for any reason, just send an email to us at hello@gooseandgiraffe.com and tell us why. We are a really small company so we do not have any fancy pre-paid return postage envelopes, but, we'll reimburse you fully for the goods or resend items paid for when we receive the original goods back. 

In short, once we've received back the item(s) you wanted to return, we'll send out a replacement to you, or process your refund to your original payment method, and let you know. Please ensure that you get proof/confirmation of postage from the Post Office.

Returns Address: Goose and Giraffe, 42 Wellesley Crescent, East Kilbride, Scotland G75 8TS

Privacy

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You can disable any cookies, but, this website may not function properly without them.

 

We'll assume that you are happy to receive all cookies on gooseandgiraffe.com or you can find information to manage or disable your cookies at www.allaboutcookies.org/manage-cookies .

Why do we use cookies?

 

We use cookies to help with the ordering process -- it would be really tricky to fill up a shopping basket and pay for your items without them.  We use three types of cookies.

 

Essential Cookies: Essential cookies make our website functional for you. It allows you to browse products, fill up your shopping trolley and order and pay for items.

 

Performance Cookies: We use Google Analytics to understand how our site is working and this information allows us to make improvements to your experience. All data is anonymous and is collected and stored by google.  This data allows us to look at charts and graphs that show what people like, and, design more things that make people happy.  It is not possible to identify individual users from this data - it is mostly information like "seven people looked at your dog card today and five bought one".  If we ever grow big enough as a company, we might also use this data to help us with advertising, though we are not there yet and will tell you when we are!

 

Other Cookies: Facebook and Twitter both use cookies when you share content from our website. In fact, they do that for most everyone, but, we thought we'd mention it.